Free Shipping on orders over £75

Privacy Policy

Tanned 2 Slim only collects the personal information needed to process orders, provide support, improve our website and manage marketing where permitted.

We do not sell your data. You can manage your cookie preferences, unsubscribe from marketing at any time and contact us at Tannedslim@gmail.com with any privacy questions.

Tanned 2 Slim respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, contact us or interact with our marketing.

For the purposes of UK data protection law, Tanned 2 Slim is the data controller responsible for your personal information.

Tanned 2 Slim
67 Chorley Old Road
Bolton
BL1 3AJ
United Kingdom

Email: Tannedslim@gmail.com
Website: https://www.tanned2slim.com/

1. Information We Collect

Depending on how you use our website, we may collect information including your name, billing address, delivery address, email address, telephone number and other contact details.

We may also collect information relating to your purchases, including products ordered, order values, delivery information, transaction history, refunds and returns.

Payment Information

Payments may be processed using third-party payment providers including Stripe, Klarna and Clearpay, or by bank transfer. Tanned 2 Slim does not normally receive or store your full debit or credit card details.

Account Information

If customer account functionality is available, we may collect and store information associated with your account, including your contact information, login details and order history.

Communications

We may retain information you provide when contacting us by email, contact form or through customer service enquiries.

Marketing Information

If you subscribe to our marketing communications, we may collect your name, email address, marketing preferences and information relating to your interaction with marketing emails.

Technical and Usage Information

When you visit our website, we may collect technical information such as your IP address, browser type, device type, approximate location, pages visited, referring website and information about how you interact with the website.

We do not intentionally collect medical records or other special-category health information through our standard website checkout.

2. How We Collect Your Information

We may collect personal information when you place an order, create an account, subscribe to marketing communications, contact us, complete a form, browse the website or interact with our advertising.

We may also receive limited information from third-party services involved in payments, delivery, analytics, advertising and website operation.

3. How We Use Your Personal Information

Processing and Fulfilling Orders

We use your information to process payments, confirm orders, prepare purchases, arrange delivery and handle refunds or returns. Our lawful basis for this processing is normally the performance of a contract with you.

Customer Service

We use your information to answer questions, respond to enquiries and resolve problems relating to your account, orders or use of our website.

Payments and Fraud Prevention

We may process personal information to verify transactions, prevent fraud, protect our customers and maintain the security of our website and payment systems.

Legal and Financial Records

We may retain transaction and customer information where necessary to comply with accounting, tax, regulatory or other legal requirements.

Website Improvement

We may analyse how visitors use our website to understand performance, identify problems and improve our website, products and customer experience.

Advertising and Measurement

Where you have provided the required consent, we may use advertising and analytics technologies to measure website activity, understand advertising performance and deliver relevant advertising.

Email Marketing

We may send you emails containing information about products, new launches, promotions, offers and other Tanned 2 Slim news where you have consented to receive marketing or where applicable electronic marketing rules allow us to contact you.

You can unsubscribe at any time by using the unsubscribe link within our marketing emails or by contacting us at Tannedslim@gmail.com.

4. Payment Providers

We may share information required to complete your transaction with payment providers including Stripe, Klarna and Clearpay.

If you choose to pay by bank transfer, payment information may also be processed by the relevant banks or financial institutions.

These providers may process personal information in accordance with their own privacy policies and legal obligations.

Tanned 2 Slim does not ordinarily store full payment card numbers or card security codes on its own website systems.

5. Delivery

We currently use Royal Mail to fulfil customer deliveries.

To complete your delivery, we may provide Royal Mail with information including your name, delivery address, email address, telephone number and relevant order information.

This information is shared only where necessary to fulfil and deliver your order.

6. Email Marketing

If you subscribe to our mailing list, we may use your name, email address and information about your interaction with our communications to send and improve our marketing emails.

Our email marketing may be managed through a specialist third-party email marketing platform.

You may withdraw your consent or unsubscribe from marketing communications at any time.

After you unsubscribe, we may retain limited information on a suppression list so that we can respect your request and avoid sending further marketing communications to the same address.

7. Analytics and Advertising

Google Services

We use Google Site Kit and may use associated Google services to understand website performance, visitor behaviour and search activity.

Meta

We may use Meta technologies, including advertising measurement and tracking tools, to understand the effectiveness of our advertising and improve our marketing.

Depending on your cookie choices, these services may receive information including your IP address, browser information, device information, pages viewed, actions taken on the website and information relating to advertising interactions.

Where consent is required, these technologies will only be activated after you have made an appropriate choice through our cookie consent system.

8. Cookies

Our website uses cookies and similar technologies to provide website functionality, remember preferences, maintain shopping baskets, support checkout, improve security and understand website usage.

Essential Cookies

Some cookies are necessary for the website to operate properly. These may include cookies used for shopping baskets, customer sessions, checkout, security and website preferences.

Analytics and Advertising Cookies

Other cookies may be used for analytics, advertising and performance measurement.

Where required by law, these cookies will not be activated until you have provided your consent.

You will be able to manage your cookie preferences through the cookie consent controls available on our website.

Further information about the cookies used on the website may also be provided within a separate Cookie Policy.

9. Who We Share Your Information With

We do not sell your personal information.

We may share personal information where necessary with service providers involved in operating our business and website.

These may include payment processors, Royal Mail, website hosting providers, ecommerce software providers, email marketing providers, Google, Meta, IT and security providers, accountants, professional advisers and other service providers necessary to operate our business.

We may also disclose personal information where required by law, regulation, court order or a valid request from law enforcement or government authorities.

10. International Data Transfers

Some third-party technology providers we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with UK data protection law.

These safeguards may include recognised adequacy arrangements, approved contractual protections or other legally recognised transfer mechanisms.

11. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting and reporting obligations.

Orders and Transactions

Order and transaction records may normally be retained for up to six years where required for accounting, tax, contractual or legal purposes.

Customer Service

Customer service correspondence may be retained for a reasonable period after an enquiry has been resolved.

Marketing

Marketing information may be retained until you unsubscribe or until we no longer require it. Limited information may be retained on a suppression list to ensure your marketing preferences continue to be respected.

Analytics and Cookies

Website analytics and cookie information is retained in accordance with the settings and retention periods of the relevant service and your cookie preferences.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information from unauthorised access, accidental loss, misuse, alteration, disclosure or destruction.

These measures may include encrypted website connections, secure payment providers, restricted access to administrative systems, software updates and other appropriate security measures.

Although we take reasonable precautions, no website or internet-based service can guarantee complete security.

13. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you a number of rights in relation to your personal information.

Right of Access

You may request a copy of the personal information we hold about you.

Right to Correction

You may ask us to correct information that is inaccurate or incomplete.

Right to Erasure

You may ask us to delete your personal information in certain circumstances.

Right to Restriction

You may ask us to restrict how your personal information is used in certain circumstances.

Right to Object

You may object to certain types of processing, including direct marketing.

Right to Data Portability

In certain circumstances, you may request that personal information you have provided to us is transferred to you or another organisation in a structured and commonly used electronic format.

Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

To exercise any of your data protection rights, please contact us at Tannedslim@gmail.com.

We may need to verify your identity before completing certain requests.

14. Complaints

If you have concerns about how we collect, store or use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner’s Office, the UK’s data protection regulator.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

15. Third-Party Links

Our website may contain links to websites operated by third parties.

Tanned 2 Slim is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Children’s Privacy

Our website and products are intended for general consumer use and are not specifically directed towards children.

We do not knowingly collect personal information from children where parental or guardian consent would be required by law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices or legal obligations.

The latest version will be published on this page together with the date it was last updated.

18. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact us using the details below.

Tanned 2 Slim
67 Chorley Old Road
Bolton
BL1 3AJ
United Kingdom

Email: Tannedslim@gmail.com
Website: https://www.tanned2slim.com/